We welcome suggestions and rectifications which we receive from our readers in the form of comments, mails and phone calls. In case we receive any complaint regarding accuracy of our content, we immediately put it on hold and determine the facts. Once the facts have been cross-examined, we take a considered decision and appropriately respond to the feedback. Depending on the authenticity and magnitude of the mistake/error, we remove/edit the published information or duly inform the reader in case the original news does not qualify as a mistake and how we arrived at such a decision.
As per our correction policy, we have strengthened our fight against misinformation and created a team to do fact checking regularly and monitor the content flow on website. In case of any appeal on our fact-checked stories, we take note of the details provided, do the correction/corrections following our SOP and IFCN guidelines and also put on record the stories done by the team members which needed corrections.
This correction record is also mentioned below the biography of the fact-checker who conducted the concerned fact-check.
Jademagazine team also gives fact-checking and news verification trainings to our journalists across verticals.